About Us

You know that we come to save the day from plumbing woes 24/7. You know that we respect your schedule with our on-time guarantee, and that we offer industry-best service backed by a 100% satisfaction guarantee. Yet there’s more to us than that. We pride ourselves on being a company with personality—get to really know about us here.

Benjamin Franklin Plumbing

Plumbing services in Delaware & Chester County PA, including: Kennett Square, West Chester, Media, Glen Mills and Drexel Hill and nearby areas.

At heart, we’re a local company and we always have been. Just because Benjamin Franklin Plumbing trucks can be seen from coast to coast, that doesn’t mean OUR focus lies anywhere other than Delaware and Chester County Pennsylvania. We were founded in by Ron Williams in May of 2002 and have been been a part of Direct Energy’s Benjamin Franklin Plumbing mantle ever since. The Direct Energy guarantee of timely, respectful service matched the ethics that had guided our business all along. Joining Direct Energy provided us access to state-of-art technological innovations and expert resources and support.

When it comes down to it, we are an on time service, with best in class employees with world class training and guarantees so we can offer our friends and neighbors cutting-edge 21st century resources.

What Our Customers Say

Hear first-hand about the Benjamin Franklin Plumbing experience.

I recommend Benjamin Franklin over any other plumber because they were concerned with my whole house and not just the water heater. They discovered the pressure control on my water line needed to be fixed. They prevented future water leaks in my water lines. Thank you!

Customer service was outstanding. The owner followed up personally to make sure my project was taken care of. This company is a class act.

I have a service plan with Benjamin Franklin Plumbing, and they also take great care of me and my home.

Our Plumbers

At Benjamin Franklin Plumbing, the warranties and guarantees are industry leading because of our skilled plumbers and the high quality parts we use. Our expert plumbers are friendly, clean, polite, drug tested and experienced—and our techniques are state-of-the-art, guaranteed!

Skilled Professionals — Our employees are skilled at their craft, have apprenticed with master plumbers, take continuing education courses, and regularly attend seminars.

Friendly & Courteous — If our plumber smokes or swears in your home or on your property, you don’t pay a penny for the service.

Clean — If our plumber doesn’t wear shoe covers inside your home, or leaves your home without cleaning up, you don’t pay a penny for the service.

Drug & Alcohol Free — Our employees go through an extensive battery of background checks before being hired, and random drug tests, where permitted by law, throughout their tenures.

Meet Our Plumbers

Get to know the Benjamin Franklin Plumbing experts!


What do you like most about your job?
Creating and installing things I can be proud of.

Why did you get into this field? 
I like to work with my hands and to be challenged daily with new things to learn.

What does it feel like to help people out of a jam?
I have always felt good about helping other people in a jam as it gives me a sense of accomplishment.

What do you like about being part of the Clockwork Companies’ family?
Being part of a team that is set above all other companies.

Where do you live?
New Jersey area.

What’s your family like?
Unique and different but fun. I am also going to be a new father of a baby boy.

Do you have any pets?
A dog named Lilly.

Where did you learn your trade?
I learned straight out of high school as an apprentice in Pennsylvania.

Where’s your favorite place to go out to eat with your family?
Sushi restaurants.

What do you like to do when you’re not working?
Spending time at the beach with family and friends.

Do you have any hidden talents?
I am artistic.

Who’s you favorite superhero?